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Our Vision

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Our core values lie at the heart of our business operations and motivate our team to strive for excellence in everything we do:

Best-in-Class Experience: We are committed to delivering a best-in-class experience for every team member and client who walks through our doors.

Find a way to say yes: We take full ownership, embracing the responsibility to "Make Things Better."

Team Beats with One Heart: We are a close-knit group of professionals working towards the same goal of driving excellence in everything we do.

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Core Focus

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Our primary focus, coined as "Make Things Better", is divided into three meaningful objectives:

Better for our clients: We work diligently to provide our clients with optimum automotive solutions, personalized services, and a seamless experience.

Better for our team: We are dedicated to investing in our team's personal and professional growth, ensuring a thriving work environment where everyone is motivated to achieve success.

Better for our communities: We are driven by our responsibility to contribute positively to the communities we serve by actively participating in local events and supporting worthy causes.

At Applewood Auto Group, we believe there are three things that make us unique in the industry:

Passion for Cars and our Brands: We live and breathe cars. We have a deep and abiding passion for the vehicles we sell and service. We are proud to represent some of the most respected and revered brands in the industry.

Dealerships Driven by Passionate Owners: We believe that the key to success lies in the hands of the people who manage them. Our dealerships are managed by owners who are deeply invested in the day-to-day business of making things better for their clients, team members, and communities.

Grow Owners from Within: We believe in investing in our team members and empowering them to reach their full potential. That's why we cultivate our owners from within our staff.

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Our Guarantee

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At Applewood Auto Group, we pride ourselves on our promise:
We will find a way to say yes.

No matter the client's needs or challenges, our approachable and customer-centric team is always willing to go the extra mile to find the best solutions and create satisfying experiences.

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Customer Satisfaction

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One of the key factors contributing to our success is our unwavering commitment to customer satisfaction.

All of our stores proudly rank within the top 25% for Customer Satisfaction Index (CSI) in Canada.

This achievement is a testament to our dedication to delivering exceptional service and building long-lasting relationships with our valued customers.

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Performance

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Applewood Automotive Group has a proven track record of excellence and success in the automotive industry.

We are proud to consistently perform as a Top Volume Dealer within each brand we represent.

• Our Applewood Nissan stores have secured positions in the top 5 in British Columbia

• Applewood Nissan Richmond Top 10 Volume store in Canada 2019, 2020, 2021 & 2022.

• Kia Langley and Kia Surrey ranked #2 and #3 respectively in 2017 - 2022

• Applewood Mitsubishi Top 10 Volume Dealer in Canada

• Applewood Ford sales efficiency over 175% since we took over the store in 2018

• Applewood Nissan Surrey top sales efficiency in
  Western Canada in 2022

• Applewood Financial's lease portfolio has grown
  2x by offering unique and flexible lease terms to a wide range of clientele.

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Awards

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Applewood Nissan INFINITI Richmond

• Nissan Award of Excellence: 2020, 2021, 2022

• Nissan Global Award of Excellence: 2021, 2022

• Nissan CPO Dealer of the Year: 2018

• INFINITI Award of Excellence: 2021, 2022

Applewood Mitsubishi

• Top PHEV dealer in Canada

Applewood Kia Langley

• Top CPO Dealer in Western Canada: 2020, 2021, 2022

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Community

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Our core purpose is to make things better. Better for our clients, team members and communities. Here are some of our community support efforts:

• Cops for Cancer Sponsorship: 2005 to Present

• Autism BC Sponsorship: 2017 to Present

• RAPS Animal Hospital Sponsorship: 2016 to Present

• Toy Mountain: 2017 to Present

• Boats for Hope: 2022 to Present

• Hockey Helps the Homeless: 2022 to Present

And far too many more to list. We are actively involved in our communities with a goal of raising and donating $1,000,000 per year for the communities we do business in.